Everyone’s a Winner… or They’re Outta Here Setting and Managing Performance Standards  This workshop will show you how to: Set measurable goals for your employees Give effective feedback that reinforces “on target” performance  Determine appropriate & defensible corrective action Counsel an employee who can not or will not perform  “These are the basics every manager [...]

This popular workshop is required for all California supervisors and managers in firms with 50 or more employees and contractors. The course must be completed within 6 months from hire/promotion and also every two years. This is a fun and fast way to meet the CA state requirements!

Our brand new workshop is for managers  challenged with employees acting in an outrageous and difficult manner – and how to deal with them.  Through case studies and role plays we’ll explore the ins and outs of addressing the emotional responses of employees in difficult situations.  Don’t wait until you’re in the room with one [...]