Upcoming 2017 Workshops

He Said Whaaat?!?!

Posted on: July 18th, 2017 by Katrina Murphy

Our interactive workshop is for managers challenged with employees acting in an outrageous and difficult manner – and how to deal with them. Through case studies and role plays we’ll explore the ins and outs of addressing the emotional responses of employees in difficult situations. Don’t wait until you’re in the room with one of these types before you explore the best approach. 

 You’ll learn how to deal with employees like these:

Debbie N. Denial – refuses to acknowledge or sign your discipline notice

Harry S. Hostile – angry and defensive when he receives feedback

Pitiful O. Pete – brings personal problems to defend poor performance

Sobbing Sandy – cries in the performance improvement discussion


Prerequisite Notice: Attendees must have completed our Performance Management workshop “Everyone’s a Winner or They’re Outta Here” or an equivalent class. This workshop is not for beginners!


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Everyone’s a Winner… or They’re Outta Here

Posted on: July 11th, 2017 by Katrina Murphy

Are you a business owner, manager, supervisor or HR professional? Learn how to:

  • Set measurable goals for your employees
  • Give effective feedback that reinforces “on target” performance
  • Determine appropriate & defensible corrective action
  • Counsel an employee who cannot or will not perform

Download our flyer for this event!

Respect in the Workplace – Workshop

Posted on: May 25th, 2017 by Katrina Murphy

Harassment Prevention training is required for all California supervisors and managers in firms with 50 or more employees and contractors. The course must be completed within 6 months from hire/promotion and also every two years. This is a fun and fast way to meet the CA state requirements.

*Meets all requirements of sexual harassment prevention training in AB 1825, and the new California “abusive conduct” topic.

Who Should Attend?

Managers, supervisors and anyone who is a leader.

Specific Directions:

3630 Fulton Avenue, 2nd Floor, Sacramento and I-80

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2017 Workshops

Posted on: February 2nd, 2017 by Katrina Murphy No Comments

Please refer to our homepage in the box titled “Upcoming 2017 Workshops” for the webinars currently open to register.